Banks verify your name against Aadhaar and PAN. Here's how a name update works, and why the order you fix things in matters.
Banks operate under KYC (Know Your Customer) requirements and verify your account name against your identity documents, chiefly Aadhaar and PAN. Your account name is expected to agree with these, and with the records used for any linked services such as a debit card, loan or investment account.
Mismatches usually appear after a marriage (an account opened in a maiden name), or because of a long-standing spelling or initial difference between the account and Aadhaar/PAN. Different accounts opened over the years with different documents can also disagree.
For a minor difference, the bank's own update process with an existing document may suffice. Where a genuine name change is behind the mismatch, a Gujarat Gazette establishes one consistent name that the bank, Aadhaar and PAN can all align to. The bank then updates its record through its own KYC process.
We help establish one authoritative name and guide the order β Aadhaar and PAN first, then the bank. See our bank KYC problem page and bank records guide. Each bank applies its own KYC rules and decides the update.
Tell us what your account, Aadhaar and PAN show, and we'll advise the order to align them so KYC clears.
Call: +91 94267 80195
Changing your name? We publish it in the Gujarat Gazette, start to finish — ₹3,000 all-inclusive (Express ₹5,500), published within 60 working days or a 100% refund.
Normal plan: your published Gujarat Gazette within 60 working days. Express: within 30 working days β counted from the working day after full payment is received and your application number is generated, and we confirm your exact end date in writing. Working days are days the Gazette Department, Rajkot is open; Sundays, 2nd and 4th Saturdays and Government of Gujarat public holidays are not counted. If we miss your window you get a 100% refund of your invoice within 24 hours β no deduction for the Government fee, e-stamp, notary or drafting β and we still deliver your Gazette at no further service charge. In practice most of our filed gazettes publish within about 15 days of filing. The full terms are sent with your quote, before you pay.