Clear, upfront terms on refunds β so you know exactly where you stand before any work begins.
Last updated: July 2026
We believe in transparency about refunds just as much as about pricing. Because our work involves preparing legal documents and engaging third parties (such as a notary, newspaper and the Government Press), certain costs are incurred as soon as work begins. This policy explains when a refund is possible and when it is not.
If you decide not to proceed before any drafting, affidavit preparation, notarisation, document preparation or government filing has commenced, you may cancel and any amount paid towards the service fee will be refunded, subject to any transaction charges.
Once drafting, affidavit preparation, notarisation, document preparation or government filing has commenced, the service is considered to have begun and no refund is admissible for the service fee. This is because time, effort and third-party costs have already been committed to your case.
Newspaper advertisement charges and any government fees, once paid to the newspaper or authority, are non-refundable, as they are outside our control once submitted.
Our fee covers the preparation and processing of your documentation, not the outcome. If a government authority delays, requests additional documents, or declines an application under its own rules, this does not constitute a failure of our service, and the service fee is not refundable on that basis. We will, however, guide you on the appropriate next steps.
If a genuine error is made solely by us in preparing your documentation, we will correct it at no additional service charge. Any third-party costs required to implement the correction may still apply. This does not extend to corrections needed because of inaccurate or undisclosed information provided by you.
To cancel or ask about a refund, contact us as early as possible using the details below. We will confirm the stage your case has reached and what, if anything, is refundable.
We may update this policy from time to time. The "last updated" date above reflects the latest revision.
In addition to everything above: if your published Gazette is not delivered within 60 days (Normal) or 30 days (Express) of full payment and generation of your application number β excluding days spent waiting on your documents or approvals β we refund the full amount you have paid us to your original payment method within 7 working days, and we still complete your Gazette at no further service charge. Full terms: the written On-Time Guarantee.
Normal plan: your Gujarat Gazette within 60 days. Express (extraordinary Gazette): within 30 days β counted from the date full payment is received and your application number is generated. Nobody can fix the Government Pressβs exact publication date, so instead of a promise we cannot keep, we give you a real remedy: if we miss the window you get a full refund of everything you paid us β and we still complete your Gazette at no further service charge. In practice most of our filed gazettes publish within about 15 days of filing; the 60/30-day windows are your written safety net. The guarantee is issued in writing with your quote.
